Permission to recruit and employ directly employed staff is
obtained from the client and family (and the solicitor and
Receiver if appropriate) before commencing the process. If the
client is a Patient under the terms of the Mental Health Act
1983, it is unlikely that he or she can be an employer because
they will not be able to enter into a valid contract.
The case manager and HACM will facilitate support worker
training and support the client and/or their representative in
All posts are subject to a satisfactory probation period
and if there is any doubt that funding will not be permanently
available, for example if funding is by means of an interim
payment, the post will be offered on a short term contract for
the duration of the funding based on information available
from the solicitor/Receiver.
This will be explained to candidates at interview and
written into the job advert and job description. It is in
these circumstances that the best method of support worker
provision is sometimes by utilising an agency or care company.
The case manager initiates the process but the client
and/or their representative (usually a family member) has the
power of veto at every stage.
HACM have a full Recruitment Policy/Pathway. A brief
explanatory outline is provided here for initial information.
Case manager might mean HACM Recruitment and Training Case
Manager in this instance. It is essential that support for the
client and family is provided because they have control of who
- The client or their representative draws up an
advertisement and Job Description with advice from the Case
- Clients receive copies of all application forms.
- Clients or their representatives shortlist and interview
their selected candidates, using the experience of their
case manager who will jointly interview with them.
- HACM staff have no power of veto to stop a client
choosing a particular applicant. They help provide the
administration and any further support the client or their
representative may need.
- Once the candidate(s) is chosen HACM take
responsibility for the receipt of two references and a
Criminal Records Bureau Enhanced Disclosure.
This process is to enable the client and family to employ
care/support staff to their individual specification. HACM
provide Support Worker Handbooks. We draw up terms and
conditions of employment and provide contracts of employment.
We do workplace and clinical risk assessments, including
moving and handling assessments when required. We compile a
‘working portfolio’ that is client specific.
HACM do not handle payroll at the present time and organise
this with an appropriate company.
HACM Case Managers are provided with (and work to) Policies
and Procedures in accordance with the Commission for Social
Care Inspectorate - Domiciliary Care Standards.