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Support

HACM Limited office hours are 9am to 5pm, Monday to Friday. All contact with Case Management Services should be between these hours, however, in certain circumstances, where possible, pre-booked appointments can be arranged outside these hours.

If carers/support workers are provided by an Agency or Care Company, a branch care coordinator will be available for telephone consultation by means of a 24 hour on call service.


Following identification of need, and by prior agreement, HACM will provide telephone numbers of three HACM Limited Case Managers so that they can be called in the event of an emergency.
 

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